For sellers

Reinstatement built for the way sellers actually get shut down.

A seller's suspension is never one account: the marketplace goes, then payments, then ads, then the Buy Box history. We treat your business as one system across every platform it runs on, and fight for all of it.

4,800+

sellers served since 2019

$190M+

in frozen funds released

87%

of eligible seller cases reinstated

Your business runs on five platforms. It falls on one.

Marketplace sellers live on interdependent accounts: Amazon or eBay for sales, Stripe or PayPal for cash flow, Google and Meta for demand, social for discovery. Enforcement on any one of them cascades, and the seller spends the worst weeks of their year on support queues, rejection templates and cash-flow triage instead of selling.

We are built for that exact situation. Seller cases get one senior lead across every platform involved, appeals sequenced by dependency, withheld funds pursued in parallel, and a compliance posture rebuilt so the recovery holds. Sellers stay with us because the second suspension never comes.

How it works

From first email to a decision.

1Stabilise the businesscash-flow triageaccount status mappingfunds freeze assessment2Build the case setroot cause across platformsone consistent fact setappeals drafted per platform3Recover in orderpayments and payouts firstmarketplace accounts secondads and social third4Rebuild defencescompliance fixes applieddocumentation systems installedmonitoring across the estate

What a seller engagement includes

  • Full estate mapping across marketplaces, payments, ads and social
  • Coordinated appeal strategy under one senior lead
  • Withheld funds recovery on every affected platform
  • Listing and compliance remediation
  • Post-recovery monitoring
  • Annual compliance audit pricing for return clients

Seller recoveries typically run 2 to 6 weeks across platforms.

Recovery, measured

The revenue coming back.

0%25%50%75%100%W0W1W2W3W4W6W80%, suspended97%, recovered

Share of pre-suspension revenue operational through a typical anonymised multi-platform seller case. Payments lead, marketplace follows, ads resume last.

Why sellers cannot treat this as one form

Every week suspended costs inventory in storage, rankings you built over years and cash the platform is holding. Sellers who recover fastest are the ones with a coordinated case, not the ones who appealed loudest. The difference between a 3-week and a 3-month recovery is usually the quality of the first 10 days.

Sellers also face the repeat problem: the trigger that caused suspension one is still in the account when it comes back. Our engagements end with the trigger removed, documented, and monitored, because we would rather never see you again than see you twice.

FAQ

Questions, answered plainly.

I sell on multiple platforms. Do you handle them all?

Yes. Multi-platform seller cases are our core work: one lead, one fact set, appeals sequenced by dependency. See our multi-platform page for how the coordination works.

What does it cost?

Private Packages, quoted after the free Suspension Check, because case complexity varies more in this niche than almost any other. You receive exact costs in writing before any commitment, and the check is free.

How fast can you start?

Same day for urgent cases through our Rescue process. Standard engagements start within 1 to 2 business days of the signed NDA.

Do you also fix the account after it comes back?

Yes. Compliance remediation, documentation systems and monitoring are part of the standard engagement, because a recovered account with the original trigger intact is a scheduled second suspension.

Find out where your case stands.

Start with the free Suspension Check, or email us for a confidential conversation under NDA. We never call clients, in any case.