01
Scale
Six to eight figures held across marketplaces, processors and ad platforms, where a frozen week is a board-level event.
The VVIP Desk
For accounts that carry more than revenue.
Six, seven and eight figure balances. Estates spanning every platform category. The VVIP desk is a dedicated senior team built around one case, with the discretion your situation demands.
Built for balances that carry weight.
02
Complexity
Linked entities, multiple jurisdictions, agency layers and compliance histories that need one coordinated strategy, not five vendors.
03
Exposure
Cases where the suspension itself must stay quiet: investors, lenders and partners are watching the numbers.
04
Urgency
Payroll, supplier chains and debt covenants running on the frozen capital. The desk moves the day you write.
What the desk can move.
Marketplaces
Amazon, eBay, Etsy, Walmart and 20+ seller ecosystems, with reserves and held balances pursued in parallel.
Payments
Stripe, PayPal, Shopify Payments, Wise and acquiring-side holds, with KYC files rebuilt to standard.
Advertising
Google Ads, Meta Ads and TikTok Ads accounts restored with billing and identity verified.
Social
Profiles, pages, channels and monetisation recovered, with handles watched throughout.
Capital
Formal funds recovery with escalation and demands, tracked until the money lands.
Coordination
Your legal, finance and PR teams aligned on one fact set and one sequence.
Is the desk right for you?
Yes, when
- The frozen balance or monthly run rate is six figures or above
- Multiple platforms or entities are linked to the case
- Confidentiality is a hard requirement, not a preference
- You need board-grade reporting on a fixed cadence
Standard track, when
- A single account with a contained balance
- The case is a first appeal with a clean fact pattern
- Our standard Reinstatement package covers the need
- You prefer to start with the free Suspension Check
What a VVIP case looks like.
Day 0
First email, NDA attached, senior lead assigned within the hour. Containment list back to you the same day.
Week 1
Full estate mapped, funds position established, appeal sequence agreed in writing with your counsel.
Weeks 2 to 6
Appeals filed in dependency order, funds recovery running in parallel, board-grade updates on your cadence.
Close
Accounts restored, capital returned, compliance systems installed so the estate never needs the desk again.
Discreet by design.
NDA before detail
Mutual confidentiality signed before any account is named.
No names, ever
Client identities never appear in marketing, cases or references.
Email only
Every instruction documented, every word reviewable. We do not call.
Case files destroyed
Documentation is destroyed at engagement close, on your instruction.
Senior only
The desk is staffed exclusively by senior practitioners. No junior queues.
Your brands stay yours
White-label coordination with your existing legal and agency teams.
VVIP questions, answered plainly.
What qualifies as a VVIP case?
Scale, complexity or exposure, usually in combination: six-figure-plus balances, multi-platform or multi-entity estates, or situations where the suspension itself must stay confidential. The desk is for cases where standard staffing is not enough.
Who actually works my case?
A named senior practitioner leads every VVIP engagement from first email to close. The desk is staffed exclusively with senior practitioners who file appeals themselves; there is no junior queue.
How is reporting structured?
On your cadence, in the format your board or investors read: current state, movement since last report, expected timelines, decisions needed from you. Board-grade written updates, delivered by email.
Can the desk coordinate with our legal team?
Yes, and we encourage it. VVIP cases work best with one fact set used by everyone: our documentation is structured so your counsel can review everything we file on your behalf.
One email starts it.
Mark the message VVIP. The senior desk replies within the hour.