Suspended account reinstatement · 60+ platforms

We bring your suspended marketplace account back.

Amazon, eBay, Stripe, PayPal, Facebook, Google Ads and every major platform in between. We diagnose the real trigger, fix the compliance behind it, and appeal once, properly. The frozen funds get recovered in parallel.

3-minute check, no login. NDA from first contact. Private packages, no public rate card.

9,400+

appeals filed since 2019

60+

platforms covered

87%

of eligible cases reinstated

$190M+

frozen funds released

21

days, median reinstatement

38

countries served, email only

Every platform that can suspend you, we already fight.

Marketplaces, payment processors, social networks and ad engines. Platforms shown are where our cases run.

  • AmazonMarketplace
  • eBayMarketplace
  • EtsyMarketplace
  • WalmartMarketplace
  • StripePayments
  • PayPalPayments
  • ShopifyPayments
  • WisePayments
  • FacebookSocial
  • InstagramSocial
  • TikTokSocial
  • LinkedInSocial
  • XSocial
  • YouTubeSocial
  • Google AdsAdvertising
  • Meta AdsAdvertising
Diagnosis Appeals Funds

Platform knowledge matters when the appeal has to connect the violation, the evidence and the fix.

Marketplace desk

Plans of action, section 3, related accounts.

Payments desk

Business reviews, KYC files, payout holds.

Social desk

Identity files, escalation to human review.

Ads desk

Policy specialists, circumventing flags.

Funds recovery

Reserves, 180-day holds, formal demands.

Hijack response

Containment, ownership, attribution appeals.

Monitoring room

41 platforms watched daily.

NDA by default

Confidential from first contact.

DiagnoseReal trigger
CorrectCompliance first
EvidenceDocumented proof
AppealFiled to rubric
RecoverAccount and funds
MonitorNever again

The framework

Five elements of a winning appeal. One system.

Reviewers grade every appeal against a rubric: root cause, responsibility, remediation, prevention. Most failed appeals answer none of the four. We build all five elements below into every file, because while you fix the story you remember, the reviewer is grading the one you do not.

01

Trigger

The real cause, not the notice's wording. What the platform's system actually saw, in the policy language the reviewer applies. Every appeal we file starts from the true trigger, because answering the wrong violation is the most common way appeals die.

02

Evidence

Documentation the reviewer can verify: invoices, timelines, supplier records, account history, correspondence. We assemble the appendix before writing a word, because promises without proof read as risk.

03

Corrective action

The compliance fixes behind the suspension, done before the appeal is filed. A corrected account is the strongest evidence there is, and it is what separates a first-submission win from a template rejection.

04

Prevention

Controls with dates and owners that make the violation structurally impossible to repeat. Reviewers reinstate accounts they believe will stay compliant, and prevention is how they believe it.

05

Escalation

The right channel, the right sequence, the right follow-up. Appeals die in wrong queues. We know where each platform's files actually get read, and we route yours there.

“A strong case sent as a weak appeal still loses.”

A frozen account is a financial event, not a support ticket.

68%of suspensions we see were preventable with monitoring.Reinstate360 case archive
31days, median release of frozen funds after engagement.Reinstate360 case archive
$190M+in frozen balances and reserves released for clients.Reinstate360 case archive
9 of 10failed first appeals fail the rubric, not the case.Reinstate360 rejection analysis
State A

Suspended now

The notice arrived days or weeks ago and revenue has stopped. Every day narrows the options.

State B

Appeal rejected

You filed something and the platform said no. Resubmitting the same file hardens the rejection. This is where most cases come to us, and it is the most fixable state.

State C

Reinstated, guarded

The account is back and the monitoring keeps it back.

What clients bring us

Six things we hear in the first email.

Amazon suspended us for related accounts we never had, and froze $212,000.
Amazon seller reinstatement →
Stripe terminated our processing with no explanation. Payroll is next week.
Stripe account reinstatement →
Our appeal was rejected twice. We do not know what else to say.
Appeal and plan of action writing →
Facebook disabled the ad account our whole business runs on.
Meta Ads reinstatement →
The account was hijacked, and then suspended for what the hacker did.
Hijacked account recovery →
Every platform went down at once and we do not know where to start.
Multi-platform reinstatement →

Rescue

Suspended today? The rescue desk activates today.

Emergency response for active suspensions: a named case lead within one hour of your message, containment the same day, the appeal filed before the window tightens. Funds triage starts immediately. Email only, under NDA.

Response: same day NDA from first contact 24/7 desk, email only

Built for every category we cover: Amazon and marketplace sellers, DTC brands on Shopify, agencies managing client ad accounts, creators and their monetisation, and multi-platform estates where the whole stack went down at once.

VVIP desk

When the balance is the business, the desk takes the case.

A dedicated senior team for six, seven and eight figure accounts and estates: every platform category in one coordinated case, funds recovery running in parallel, board-grade reporting on your cadence, and absolute discretion throughout.

Dedicated senior team NDA from first contact Email only, no calls

Built for high-volume sellers, brands with frozen capital, agencies carrying client portfolios, and families of linked businesses where one suspension can cascade through all of them.

Packages

Start free. Scale when it matters.

Free

Suspension Check

Freethree minutes, no login

  • Full assessment of your suspension situation
  • Platform, violation and timeline analysis
  • Honest eligibility view before you spend anything
  • No login, no credit card, no commitment
  • Optional expert walkthrough, free of charge
Run a Free Suspension Check
Monitoring

Account Health Monitoring

Private Packagesmonthly

  • Daily watch across 41 platforms
  • Early-warning alerts with recommended actions
  • Policy change monitoring that flags moved lines
  • Quarterly portfolio health report
See all packages

View the full packages page →

Cases

The numbers our clients wake up to.

Client identities stay confidential always. Outcomes are typical, not guaranteed.

Amazon seller

Electronics · USA

1stsubmission accepted, after four failed attempts
$212kreserve released
19 dayssuspension to reinstatement
SaaS merchant

Stripe · Europe

26 daystermination to restoration
$480kheld payouts released
Creator account

Instagram · Middle East

11 daysdisable to restoration
100%follower graph intact

Read the full cases →

FAQ

Questions we hear first.

Can a suspended account actually be reinstated?

In most eligible cases, yes: 87 percent of our eligible cases are reinstated, and the median is 21 days from filing. But platforms decide, and anyone who guarantees reinstatement is not being honest with you. The Suspension Check tells you where you honestly stand before you spend anything.

How is Reinstate360 different from an appeal agency?

Most appeal shops sell volume: resubmit, resubmit, resubmit. We sell process: the real trigger diagnosed, compliance corrected before the appeal, evidence documented, one file submitted through the channel reviewers actually read. We are also honest before engagement about weak cases, because platforms decide and pretending otherwise costs you money.

Do you guarantee reinstatement?

Never. What we guarantee is the work: correct diagnosis, complete evidence, a rubric-grade appeal and professional escalation. Our record is strong, and our honesty is stronger.

Are packages public or private?

Private. Every case differs in platform, violation history, documentation state and urgency, so a flat published price would be misleading. After the free Suspension Check you receive a personal strategy with exact costs, and you decide with zero prepayment.

All questions →

See where your case stands. In three minutes.

Free Suspension Check. No login, no credit card, no commitment.